Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return, please contact us using our Contact Form. We’ll provide you with the return address and instructions for sending your item back.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Please do not send items back to us without first contacting us to arrange the return.

For ordinary change-of-mind returns, you are responsible for the cost of returning the item to us. If an item is faulty, damaged, or not as described, please contact us before returning it. We will provide instructions for returning the item and, where appropriate, cover the reasonable cost of return postage. Your statutory rights are not affected if an item is faulty, damaged, or not as described.

Damages and issues
Please inspect your order when it arrives and contact us as soon as possible if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we’ll issue the refund to your original payment method. Please remember it can take some time for your bank or card provider to process and show the refund in your account. If you have not received your refund after a reasonable period, please contact us using our Contact Form.